Draft for legal review. Not yet in force.
Kits
Kits are digital files delivered immediately. They are not refundable once downloaded.
Reservation deposit
The $250 deposit is refunded in full if you don’t buy the exclusive within 14 days. Once it is applied as credit to your purchase, it is part of the kit price and is not refundable.
Services and care plans
Care plans can be cancelled at any time and stop at the end of the paid month. Install services are refundable only before work starts.
How to ask
Write to [EMAIL] with your order number.